Privacy Policy

1. Introduction

Respecting the privacy rights of all our customers including Processfix Event delegates and website End Users is very important to us. We are committed to complying with the Data Protection Act of 2018 and the General Data Protection Regulation 2016/679. This Privacy Policy explains how we collect, store and use personal information about you. This policy applies whether you have attended a Processfix Event or visited one of our websites or (our "Sites") regardless of how they are made available to you or accessed by you. By accessing, browsing and using our Sites, you confirm that you accept this Privacy Policy. You do not have to consent to any of our marketing in order to attend a Processfix Event or use our Sites. If you have consented to direct marketing but have subsequently changed your mind you can opt-out from receiving these communications by contacting the Data Protection Officer at

2. Who are we?

The webmaster of our Sites is Processfix Limited of Aspen House, Mentone Avenue, Milton Keynes, MK17 8EQ ("Processfix"). If you have any questions about how we treat your personal information please contact the Data Protection Officer via email at

3. Collection and use of personal information

You can visit most of the pages on the Sites without telling us who you are or giving us personal information. For those sections available only if you register or subscribe Processfix will only collect your personal information (your first name, last name, role title, organisation name and email) if you provide it voluntarily. Processfix will use your personal information to inform you of Events and news about Processfix which we think may be of interest to you. If you do not want to receive communications from us you can opt-out by emailing the Data Protection Officer at Information is collected about transactions you undertake on the Sites including details of payment cards used. Specifically we may use this information for accounting, invoicing, audit, payment card verification and screening, administrative and legal purposes.

4. Data storage and retention

The information that you provide to us will reside in the UK and be held securely in our systems, which are located on our premises or those of our appointed third party who administers our Sites. Processfix will retain your personal information for a reasonable period for the purpose for which it is collected or as long as the law requires. By providing your personal information you consent to the collation and use of this information for the purposes for which it was given.

5. Disclosure to Third Parties

Processfix will not sell, rent or trade or otherwise supply personal information provided by our customers. We will not disclose any personal information provided unless you have authorised us to do so, or if we are required to do so by law.

6. Security

Processfix takes all reasonable steps to ensure the security of personal information, our Sites and that our electronic communications are free from viruses. However, given internet accessibility, we cannot accept liability for any virus introduced through our Sites or by an email or any attachment or link from Processfix and you are advised to use up-to-date virus checking software. Processfix comply with the Data Protection Acts of 1984 and 1998 and the General Data Protection Regulation 2016/679 in respect to the security of all personal information provided. Processfix follows strict security procedures in the storage and disclosure of personal information to prevent unauthorised access.

7. Correcting and updating your information

You can contact us at any time to correct or update your personal information by emailing and marking it for the attention of the Data Protection Officer.

8. Changes to our Privacy Policy

Any changes we make to this Privacy Policy will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

9. How to contact us

If you have any questions about our Privacy Policy, please contact the Data Protection Officer at Processfix Limited, Aspen House, Mentone Avenue, Milton Keynes, MK17 8EQ or via email to